KARENS ORLANDO VILLA
TERMS & CONDITIONS
ARRIVAL & DEPARTURE . Arrival should be after 4pm local time. The property should be vacated by 10am on day of departure to give sufficient time for the housekeeper to clean before the arrival of the next guests. Only by special arrangement could we consider a variation to these times.
LIMITATION OF LIABILITY . The owners shall not be held responsible for any loss of enjoyment or extra expense incurred due to any delays or changes to any flights, travel arrangements or any other service that is beyond their control. The owners are not responsible for any claims that may be brought against them by any person(s) booking the villa or any damage to such person(s) or their property as a result of circumstances beyond the owners control. The owners shall not be responsible for the failure of any services in the villa due to circumstances beyond their control. The owners agree to do everything within their power to assist clients in the event of a problem but cannot be held liable for the actions or omissions of other persons or parties outside their control.
CANCELLATION . In the event that you need to cancel your booking before the start of your holiday then the following charges must be applied. Time before start of holiday, charge applied:-
More than 16 weeks £150 per week booked
Between 16 and 12 weeks 50% of rental cost
Less than 12 weeks 100% of rental cost
SWIMMING POOL . If any person(s) shall be unable to use the swimming pool in the villa due to repair or maintenance for a period of more than seven days there will be a refund made of 5% of the weekly rental charge for each day the pool is unusable. No such refund will apply to a period of seven days or less. The owners do not accept liability for injury howsoever caused during the use of the pool and the surroundings of the pool.
Guests are expressly forbidden to allow children to use the pool without adult supervision and, under the terms of the Florida state hotel/motel licence, the pool is fitted with a child safety fence for the protection of children. We also ask that outer doors are kept closed when the air conditioning is in use to avoid an expensive breakdown of the system.
SECURITY BOND . The security bond of £200/$375 paid at the same time as your balance will be returned within two weeks after the end of the holiday rental period provided that:-
The villa is left in a clean and tidy condition.
The villa is vacated by the specified and agreed time.
Keys provided are left in the key box.
There is no damage to the villa and its contents.
NO SMOKING . As the villa may be rented by people with allergies, we politely request that, should you wish to smoke, then you do so outside. Ashtrays for the pool area are supplied.
INSURANCE . Guests are strongly advised to obtain appropriate holiday insurance on confirmation of their booking.